Order Processing and Shipping Time

Orders placed before 12:00pm Pacific Standard Time are processed the same day we receive them. Orders placed after that time will be processed the following business day.
If there will be a delay in shipping due to lack of availability, you will be notified by phone or email.
Please Note: We do not ship orders on weekends or holidays.

Free DHL/UPS GROUND shipping in the continental US if you purchase merchandise for $100 or more.

Upgrade your shipping for a nominal shipping fee to Next Day, 2nd Day, 3rd air. Shipping is calculated off the sub-total of an order and does not include personalization or governmental taxes. Any express shipping will be paid in full by the customer.
Some oversized items will not be included in our 'Free Shipping' policy.
Shipping to customers outside of the continental U.S. will be paid in full by the customer (some exceptions may apply) XtremeBigAir will not be responsible for or pay any customs or duty fees. The customer will be responsible for any customs or duty fees.